For library readers its WIFI AREA provide amenities conducive to learning and reading. This includes:

1. Reading Area – an area that can accommodate 150 seats for those who will access the Circulation, Filipiniana, Periodicals, General Reference and Special Collections.
2. internet Center – a room in the library offering Internet and Computer services for public readers.
3. City Hall Gallery of Fame – a special area located at the ground floor of the Raul S. Roco Library which can be used for small gatherings and meetings of 100 persons. It is the exhibit room for trophies and plaques from international, national, regional and local award-giving bodies recognizing the city’s excellence in local governance, nutrition, trade, education and other fields; and portraits of past and present city officials and of other noteworthy persons.

SERVICES

A.  Reference Services
 
            Primarily, the Raul S. Roco Library provides the information needs of patrons (in person, by telephone, or by electronic media, including but not limited to:

• answering questions;
• instructing users in the selection and use of appropriate tools and techniques for finding information;
• conducting searches on behalf of the patron;
• directing users to the location of library resources;
• assisting in the evaluation of information;
• referring patrons to resources outside the library when appropriate;
• keeping reference statistics;
• participating in the development of the reference collection.
  

The library layout into sections is based on the organization of its collection providing adequate space for the following type of materials:

1. Reserved – a section that contains reading materials that are limited, highly anticipated when needed and requested and which allows a shorter or limited loan period (one-hour, three-hour, overnight, three-day, etc.) for the use of these materials.
2. Filipiniana – a section containing publications by Filipino or Foreign authors and information on Philippine culture and history.
3. Circulation Section – a section in the library where a variety of books and other materials are shelved. These resources may be checked out by registered borrowers for use inside or outside the library.
4. General Reference – a section on materials that provide in-depth information on a broad range of subjects. (Examples: encyclopedia, dictionaries, almanac, yearbooks, bibliography etc.)
5. Research – a section for collections that support specialized research topics in an academic discipline or field. Most collections include primary sources (manuscripts), secondary sources (unpublished theses etc.), and the bibliographic tools needed to conduct an exhaustive research.
6. Periodicals – a section for magazines, journals, newspapers and other ephemeral materials.
7. Local Governance – a section that provides publications of Naga City’s widely recognized government programs, the text of bills, resolutions, ordinances, reports, periodicals and other resource materials used by the City.

The electronic Research Center in the library provides users with access to numerous on-line catalogs and electronic databases through the World Wide Web. Patrons are allowed to communicate through e-mail and make on-line e-business.

The Bookmobile is a van driven by the NCPL staff that takes book and other research materials to public schools and Educare Centers in remote areas of Naga City.

COLLECTION

The Raul S. Roco Library’s various reading materials have been organized for information and recreational purposes and their readers and visitors are offered resources in the following formats:

1. Books – this type of materials generally comprise the bulk of the library collection representing the following:
1. circulation
2. filipiniana
3. general reference
4. children
5. reserved
2. Periodicals – this type includes the following:
1. magazines
2. newspapers
3. journals
4. brochures
3. VHS – this type offers materials with the use of electronic equipment.
4. Special collections – this type offers highly selected reading materials.

- Bikoliana Materials: a re-model concept of Filipiniana in Bikol  containing books about the region and written by Bikolano authors.
-  Philippine E-Library: access to online databases.
-  American shelf Project: periodicals and books from the embassy  of the United States through the Thomas Jefferson Information Center.
- World Bank Publications
- Asian Development Bank Publications
- Local Governance
- theses and Dissertations

PROGRAMS

            Children’s Bookfest

            Library rewards

            Raul S. Roco Youth Achievement Award

             An annual regional search for the outstanding youth group whose achievements of service for the common good have been inspired by Raul S. Roco’s ideals and vision. The award is given every Raul S. Roco day on October 26 by the Raul S. Roco Foundation and the Naga City Government.

BOOKLOVER’S CLUB

The Raul S. Roco Library Booklover’s Club promotes the importance of reading and library use among pupils in public elementary schools under the Department of Education – Division of Naga City.

Inter Library Loan Program

The Inter library loan program operates in partnership with the private libraries of the Holy Rosary Minor seminary and the Naga campuses of AMA Computer College, Computer Communication Development Institute, and Philippine computer Foundation College. It increases book collection and broadens the access to resource materials between partner libraries.

Library Websites

The Raul S. Roco Library Web Site is part of the i-Governance program of the City Government of Naga. It gives information about the different activities and initiatives of the library. The circulation program and its catalog can be accessed through www.naga.gov.ph/library. Library users can check available books through the website.

Bookmobile Program

The Bookmobile program of Raul S. Roco Library reaches all parts of Naga City in promoting the importance of reading through story telling programs for public elementary schools pupils. Establishing barangay reading centers, Children’s Bookfest and Byaheng Bukmubil are among the activities of the Bookmobile.

Raul S Roco Library Lectures

The library invites every now and then contemporary national writers to give lectures. Their works have generated a wide range of readers in the region and the city. The lecture program also includes contemporary writer’s books discussion by teachers, students and readers.