INTEGRATED HEALTH
 
 

NAGA CITY HOSPITAL - ERN
For more information, please contact: Dr. Luningning Luciano, Chief of Hospital
Tel. (63)(54) 811-4558 or 811-3213| E-mail: nch@naga.gov.ph

CITY MAYOR'S OFFICE - ERN
For more information, please contact: Ernesto T. Elcamel, Project Development Officer II
Tel. (63)(54) 473-2055 or 473-2240| E-mail: mayor@naga.gov.ph

EMERGENCY RESCUE NAGA (ERN)

EMERGENCY RESCUE Naga (ERN) is the city's emergency rescue service. It works with 23 government and non-government organizations and serves as an excellent model of effective community resource mobilization.

ERN provides quality and appropriate emergency response/pre-hospital care from first aid to transporting victims, in order to alleviate human suffering and save lives.

This award-winning program was inspired by Rescue 911 and optimizes the in-house capabilities of the Naga City Hospital—which serves as ERN's headquarters and operations center—in responding to the needs of its clientele, particularly in accessing quality, quick-response services at any hour of the day.


EMERGENCY RESCUE CATEGORIES


ERN responds to 2 emergency categories:

• MEDICAL EMERGENCIES - this involves the usual medical emergencies from domestic traumas/accidents and sudden attacks of illnesses when first aid and transport to a medical facility is needed. Immediate response is within the capabilities of the Naga City Hospital ambulance service. When required, the city hospital may request assistance form other auxiliary services.
• RESCUE/EXTRICATION - this involves vehicular accidents with multiple casualties and Special Rescue Operations such as water rescue and mountain search and rescue. For these, manpower and resources are needed at the scene. During this type of emergency, an Incident Command System (ICS) is followed to establish order and coordination of efforts among different responding groups.

The auxiliary services of the Philippine National Police or the sub-station within the incident area; the Emergency Medical Services and Special Rescue Unit of the Naga City Fire Station; and radio groups and NGO volunteers are activated when there is a need for additional manpower.

CONTACT NUMBERS


ERN responds to calls made through the following:

  • Hotline 168-BAYANTEL phone line
  • VHF Radio 147.90 MHZ

EMERGENCY RESPONSE TIME

  • 3 to 5 minutes - within the city proper
  • Within 25 minutes - for the city's farthest mountain barangays



 
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