City government departments  There are twenty-five departments, offices and special units within the city hall of Naga ready to serve its customers. They are categorized into development administration, financial management, economic, social, integrated health system, environment, infrastructure and barangay concerns.

Office of the City Mayor 

Jesse M. Robredo City Mayor

Contact No. (63)(54) 473-2240; 473-2055; 

Fax No. 811-1286

e-mail mayor@naga.gov.ph  

Frank M. Mendoza City Administrator (Designate)

Roberto V. De Asis Secretary to the Mayor

Contact No. (63)(54) 473-5588

e-mail frankmm@naga.gov.ph ; frankmm@gmail.com

     Provides staff support to the City Mayor in the exercise of his over-all leadership in political, social and economic activities of the city.

Tanggapan ng Sangguniang Panlungsod

Gabriel H. Bordado, Jr. Vice Mayor

Contact No. (63) (54) 472-7919 (SP) | 472-2049 | 811-1937 (Vice Mayor)

e-mail  vmayor@naga.gov.ph

Jose L. Grageda Sangguniang Panlungsod Secretary

Contact No. (63)(54) 472-7919 | 473-2051

Fax No. (63)(54) 811-1937

     Prepares and issues certified true copies of ordinances, resolutions, memoranda and notices of Sanggunian committee and public hearings, legislative service.

City Human Resource and Management Office

Teresita M. Zapata City Human Resource Management Officer I

Contact No. (63)(54) 473-0467 e-mail us

     Establishes a sound recruitment and personnel selection system within the city government; assist and advises city officials in the development, formulation and execution of policies, rules and regulations in all areas of personnel management in accordance with the Civil Service Law and rules; provides inputs in the development and implementation of human resource training and development programs; maintains a complete and up-to-date personnel information system.

City Accounting Office

Paciencia SJ. Tabinas City Accountant

Contact No. (63)(54) 473-9479 | 811-1879 e-mail us

     Performs accounting and internal audit services on all revenues, receipts and disbursements of the city govenrment and its 27 barangays. Also maintains a local internal audit system.

City Budget Office
Frank M. Mendoza City Budget Officer

Contact No. (63)(54) 473-2054 | 811-6183 e-mail us

     Presides over local government budget administration, including annual budget preparation of the city government; reviews barangay budgets.

City Legal Office
Atty. Angel R. Ojastro III City Legal Officer
Contact No. (63)(54) 811-7721 e-mail us

      Provides legal advice, assistance and support to the City Mayor; represents the city in legal suits; renders legal opinion on issues inquired upon by the City Mayor, the different departments of the city government, the city council, and the general public; drafts and/or reviews contracts amd all kinds of legal forms.

City Engineer's Office

Leon B. Palmiano IV City Engineer I

Contact No. (63)(54) 472-5368 | 811-5630 e-mail us

    Performs engineering and surveying functions, including construction, repair and maintenance of public infrastructure in the city.

City Planning and Development Office 

Wilfredo Prilles Jr. City Planning & Development Coordinator I

Contact No. (63)(54) 473-2053 e-mail us

     Formulates integrated economic, social, physical and other development programs and projects for consideration and approval of the City Mayor and the Sangguniang Panlungsod.

City Assessor's Office

Ramon R. Albeus City Assessor I

Contact No. (63)(54) 473-2057 | 811-7384 e-mail us

      Maintains a systematic and upated record of real properties; and undertakes continuing general revision of property assessment.

City Civil Registrar

Alexander M. Cayetano City Civil Registrar I

Contact No. (63)(54) 811-2845 | 473-7049(telefax) e-mail us 

.......Responsible for the civil registration program in the local government, pursuant to the Civil Registry Law, the Civil Code, and other pertinent laws, rules and regulations issued to implement them.

City Treasurer's Office

Manuel P. Benito Acting City Treasurer I

Contact No. (63)(54) 473-2050 | 472-8167 e-mail us 

     Collects local and national taxes; and disburses city funds.

General Services Department

Arthur F. Abonal Acting City General Services Officer

Contact No. (63)(54) 472-3569

Fax No. (63)(54) 811-7196 e-mail us

     Acts as custodian of all city properties and assets, procures supplies, materials and equipment for various offices; maintains cleanliness of public plazas, cemeteries and other public places; promotes cleanliness and beautification; provides manpower support during special activities of the city government.

City Health Office

Vito C. Borja II, M.D. City  Health Officer II

Contact No. (63)(54) 811-2562 | 811-3316 e-mail us

       Provides medical, dental and nursing services; promotes environmental sanitation and enforces health and sanitation standards.

Naga City Hospital

Dr. Luningning A. Luciano Chief of Hospital II

Contact No. (63)(54) 811-3213 | 811-4558 e-mail us 

    Provides primary hospital services, including medical, pharmaceutical, laboratory, nursing and auxilliary services.

City Population and Nutrition Office 

Teresita A. del Castillo City Population Officer I

Contact No. (63)(54) 472-4592 e-mail us 

    Promotes rehabilitation of malnourished children through supplemental feeding and nutritional care; provides family planning services among married couples and other target groups.

City Social Welfare and Development Office 

Jaime R. Reblando Social Welfare Officer III

Contact No. (63)(54) 473-3723 | 475-5657 e-mail us

     Promotes social development through livelihood creation; care, protection and rehabilitation of persons with disability; provision of assistance to disaster victims in times of calamities; and capabiliyu building of women, children and youth.

City Agriculturist Office

Wilfran Calleja City Agriculturist

Contact No. (63)(54) 473-1479 e-mail us

    Prepares and implements an integrated agricultural development plan for the city; promotes appropriate agricultural technology to maximize utilization and production of agricultural areas.

Metro Naga Public Employment Services Office (PESO)

Florencio T. Mongoso, Jr. City Government Department Head I

Contact No. (63)(54) 473-8274 | 811-8231 e-mail metropeso@naga.gov.ph 

       Serves as the livelihood arm of the city government; provides job placement services; promotes cooperative and manpower development.

Environment and Natural Resource Office 

Oscar P. Orozco City ENR Officer 

Contact No. (63)(54) 473-0775 | 811-1902 e-mail us

    The Protects and manages the proper utilization of the city's environment and natural resources; pursues with vigor sustainable programs and projects directly related to environment and ecosystem such as solid waste management, air and water pollution control, and watershed protection.

Special offices and units  Created by the City Mayor's office to perform specific functions and activities.

Urban Poor Affairs Office

Rolando S.L. Campillos Urban Poor Affairs Chief

Contact No. (63)(54) 472-9219 e-mail us

     Provides on-site, off-site amd auxiliary services to the urban poor sector of Naga.

Electronic Data Processing Office  

Reuel M. Oliver Chief, EDP

Contact No. (63)(54) 811-1965 e-mail edp@naga,gov.ph 

    Takes charge of computerization of various city government offices and functions; operates and maintains a local geographic information system (GIS).

Bicol Science and Technology Centrum 

Ramon J. Florendo Centrum Administrator

Contact No. (63)(54) 472-4121 | 811-3961 e-mail bstc@naga.gov.ph  

     Promotes science and technology conciousness; provides access and opportunity for the public to understand and appreciate the application of Science and Technology in their daily lives.

Naga City Library

Federico J. Vinluan Acting City Librarian

Contact No. (63)(54) 472-7095 e-mail us

     The library serves as the repository of books, journals, periodicals and other references materials that are made accessible to the general public; it has an Electronics Research Center that provides users with access to numerous on-line catalogs and databases through the World Wide Web.

Lingkod Barangay Office

Contact No. (63)(54) 473-3393 e-mail us 

     Provides specialized services to the barangays of Naga; performs coordinative functions in their behalf.

Naga City Public Market

Francisco G. Ojeda Market Superintendent

Contact No.  (63)(54) 473-8703 e-mail us

     Manages the central public market operated by the city government.

Naga City Abattoir

Roberto F. Acabado Abbatoir Chief

Contact No.  (63)(54) 475-1583 e-mail us

     Operates and manages the city's "AA" slaugtherhouse.

Naga City Visitor's Center

Joe B. Perez NCVC Chief

Contact No. (63)(54) 811-3961 | 473-4432 e-mail us

     The Under the office of the City Mayor, the NCVC is a tourism assistance office that implements the city's tourism program; and assists in the conduct of study-tours, conventions, seminars, and other cultural and sports events being hosted or initiated by the city government.

Naga City Veterinary Office

Junios V. Elad, Jr. City Veterinarian

Contact No. (63)(54) 473-1479 e-mail us

     Provides veterinary services for livestock and pets, especially dogs; services include consultation, vaccination (foot-and-mouth, anti-rabies, deworming, etc.) and treatment. Also issues livestock shipping permits.

i-Governance Program Team

Reuel M. Oliver Program Manager

Contact No. (63)811-3961 e-mail us

     Tasked with enhancing transparency and improving access to the city government by individuals through various information tools such as the Citizens Charter and the city website.

Naga City Investment Board

Reuel M. Oliver Executive Director

Contact No. (63)811-3961 e-mail us

     Primarily mandated with promoting the city as an investment location. Administers the city's Investment Incentive Code and provides one-stop business-processing services center for enterprises.

i-Link Training Center

Huberto I. Ursua ICT Education Program Coordinator

Contact No. (63)811-6190 e-mail us

     Provides trainings, seminars and continuing education of ICT out-of-school youth and the underserved sectors of the community who are encouraged to be exposed to the modern tools of communication technology.

Naga City School Board

Wilfredo Prilles Jr. Project Coordinator

Contact No. (54)473-4432 e-mail us

     Promotes good governance in the public school system by increasing stakeholdership and public participation. Ensures transparent allocation and accoutnable use of the Special Education Fund and other resources for education services.

Community Development Information Office

Contact No. (54)4732240 e-mail us

     Prepares print and broadcast media releases for regular development-oriented programs of the city government, and for special events and developments at city hall.

Public Safety Office (PSO)

Lito S.A. del Rosario Executive Officer

Contact No. (63)(54) 472-6275 e-mail us 

      One of the confidence-building measures directed towards the business sector to help revive Naga’s economy is the implementation of the Urban Transport and Traffic Management Program (UTTMP). The program’s innovativeness stems from the fact that it uses traffic management, as well as the local government’s police and regulatory powers, as a tool for directing and controlling urban growth.

UTTMP through the Public Safety Office seeks to improve access to the urban district primarily through road development and upgrading projects, the relocation of all bus and jeepney terminals to the peripheries of the CBD. By tremendously easing traffic flow within the CBD, the program restores life and vitality to the city's prime commercial hub while the relocation of terminals perked up economic activities.

Civil Society - City Government Special Bodies were also created to take the lead role in coordinating delivery of sector-specific services by national and local government agencies:

Naga City Anti-Drug Abuse Council | Spearheads a coordinated, multi-sectoral drive against illegal drug proliferation in the city.

Naga City Sports Council | The Naga City Sports Council is tasked with undertaking a year-round program of sports activities.

Naga City Senior Citizen's Federation | Tasked to promote the general welfare and well-being of city residents 60 years old and above.

Council for the Welfare of the Children | Tasked to coordinate the formulation, implementation, and enforcement of all policies, programs and projects relative to the survival, development and protection of children.

Naga City Solid Waste Management Board | Tasked to coordinate the formulation, implementation, and enforcement of all policies, programs and projects relative to the survival, development and protection of children.

Naga City Airshed Board | Body assigned on all matters pertaining to the prevention of the causes of disability, rehabilitation and equalization of opportunities for persons with disability.

Urban Development and Housing Board | Tasked to recommend to the city government a continuing inventory and identification of lands for socialized housing and as resettlement areas for the immediate and future needs of the urban poor, underprivileged and homeless in the urban areas. This board represents the city government in coordinating with the Housing and Land Use Regulatory Board and the Housing and Urban Development Coordinating Council in formulating a National Urban Development and Housing Framework, as mandated by Republic Act No. 7279.

Naga City Investment Board | The Naga City Investment Board, and its implementing arm, the Naga City Investment Promotions and Action Center, have been created to attract and channel specific types of private investments in specific areas of the city. This departs from past practices wherein investment promotion is haphazard and shotgun type responding only when an investor is already in the city and preparing the area preferred by the investor. The NCIB and IPAC signal a shift to active and focused investment promotion channeling each type of investment to those areas of the city where it will best contribute to urban growth and social equity.

Project Monitoring Committee | Ensuring that infrastructure projects are implemented in accordance with the standards and specifications of the city government, a multi-sectoral body composed of city government personnel and private sector representatives was created. The Project Monitoring Committee (PMC), as the group is called, checks infrastructure projects during implementation and conducts final inspection prior to the processing of the contractor's vouchers. Sanctions are applied to errant contractors ranging from diminution of payment, reworking of defective portions, to outright blacklisting and withholding of payment. Through the PMC, the city has been able to generate savings in maintenance expenses, and investments in new infrastructure to replace defective projects.